Appointments: 540-479-1364 | Fax: 540-919-0007 | Billing: 540-371-4488

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Refund, Cancellation & No-Show Policy

You are financially responsible for anything insurance does not cover. All copays are due and payable at each visit. The amount your insurance will allow and pay for and your financial responsibility is determined by your insurance company and the policy you have chosen. Your claim will be processed according to the benefits of your insurance plan. The deductible, co-insurance and co-pay are your financial responsibility. It is your responsibility to understand your insurance plan.


$5 Fee for Co-pays not paid at the time of service.


$50 No Show Fee for any Missed Appointment that was not cancelled or rescheduled 24 hours prior to the appointment. Please be considerate and call at least 24 hours before your appointment if you cannot come in.


$50 charge for any returned check from the bank.


If you are a private patient without insurance, all charges are due at the time of the visit. We do not send a statement to private pay patients.


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